HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
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Apr 21, 2015 3:57 PM in response to mashflby Lawrence Finch,How did you download iOS 8.3 to your computer? If you did it any other way than connecting the phone to your computer and clicking Update in iTunes (that is, if you downloaded it separately from iTunes from some link) then that is your problem. Let iTunes select the correct file to download, without "help" from you.