Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iphone 5 is eligible for replacement program. I will be replaced with iphone 5 however iphone 5 is stopped in the market then why they are replacing with iphone 5 instead of next version iphone 5s

My iphone 5 is eligible for replacement program. I will be replaced with iphone 5 however iphone 5 is stopped in the market then why they are replacing with iphone 5 instead of next version iphone 5s

iPhone 5, iOS 8

Posted on Apr 21, 2015 4:34 PM

Reply
3 replies

Apr 21, 2015 5:26 PM in response to Piyali@

It sounds like you are under the impression that your phone will be replaced by a quality program. The only current quality programs are to fix batteries and the sleep/wake button. Neither of those entitle you to a phone replacement. It entitles you to a free out of warranty repair. If the repairs fail, then they will replace the phone but that is rare.

My iphone 5 is eligible for replacement program. I will be replaced with iphone 5 however iphone 5 is stopped in the market then why they are replacing with iphone 5 instead of next version iphone 5s

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.