Q: iphone email address mismatch

Password changed on laptop for gmail. Laptop works great but iphone says enter new password. Message response says email address mismatch. How do I correct the iphone problem?

iPhone 6 Plus, iOS 8.1.3

Posted on Apr 21, 2015 6:33 PM

I have this question too

Kirmor04

Level 1 (13 points)

Worked with Apple Support. Solution was to delete my email account from my iphone, then add my account back again. Everything worked after this procedure.

Posted on Apr 22, 2015 2:09 PM

Q: iphone email address mismatch

All replies

Helpful answers

by Steffenase,

Steffenase Apr 22, 2015 1:13 PM in response to Kirmor04
Level 1 (0 points)

Apr 22, 2015 1:13 PM in response to Kirmor04

Hi, I have exactly the same problem. Hope solution will be found soon.
Reply options

Link to this post

by Kirmor04,Apple recommended

Kirmor04 Apr 22, 2015 2:09 PM in response to Steffenase
Level 1 (13 points)

Apr 22, 2015 2:09 PM in response to Steffenase

Worked with Apple Support. Solution was to delete my email account from my iphone, then add my account back again. Everything worked after this procedure.
Reply options

Link to this post

by SamarZD,

SamarZD Apr 23, 2015 9:41 AM in response to Kirmor04
Level 1 (0 points)

Apr 23, 2015 9:41 AM in response to Kirmor04

I tried this solution... and it works
Reply options

Link to this post

by TreeSheila,

TreeSheila Jun 30, 2015 5:18 PM in response to Kirmor04
Level 1 (0 points)

Jun 30, 2015 5:18 PM in response to Kirmor04

I don't know who's responsible for this 2 step verification process, but I have had an absolute gutful trying to get this sorted for my iphone. I have been working on it on and off for almost 48 hours. I have meticulously followed every single step I don't know how many flaming times, to no avail. I am absolutely unimpressed. And when I find out who the **** is responsible for this whizzbang process, God help them!
Reply options

Link to this post

by William Donelson,

William Donelson Aug 3, 2015 9:24 PM in response to TreeSheila
Level 4 (2,514 points)

Mac OS X

Aug 3, 2015 9:24 PM in response to TreeSheila

"delete account" also deletes all email for that account on your iPad!
* facepalm *
Reply options

Link to this post

by TexasNightOwl,

TexasNightOwl May 18, 2016 9:44 PM in response to Kirmor04
Level 1 (4 points)

May 18, 2016 9:44 PM in response to Kirmor04

Why did Apple screw this up? How often is Apple going to screw this up?
Reply options

Link to this post

by MJPartington,

MJPartington Sep 9, 2016 8:07 AM in response to Kirmor04
Level 1 (4 points)

Sep 9, 2016 8:07 AM in response to Kirmor04

By, Everything worked after this procedure, means nothing ends up being deleted.

Thanks Kirmor04
Reply options

Link to this post

Q: iphone email address mismatch

All replies Helpful answers

by Steffenase,

by Kirmor04,Apple recommended

by SamarZD,

by TreeSheila,

by William Donelson,

by TexasNightOwl,

by MJPartington,

All replies

Helpful answers