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CI********C13 is the serial no. Mac book pro. Blinking folder unable to connect the hard drive why?

CI********C13 is the serial no. Mac book pro. Blinking folder unable to connect the hard drive why?


<Personal Information Edited by Host>

Posted on Apr 21, 2015 7:49 PM

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2 replies

Apr 22, 2015 2:09 AM in response to Kaziiiii

That means that a valid startup disk can't be found.

A flashing question mark or globe appears when you start your Mac - Apple Support

Your startup disk could be corrupted, the disk failed, or poor connections

Reset the SMC and NVRAM

Intel-based Macs: Resetting the System Management Controller (SMC)

About NVRAM and PRAM



Try booting to Recovery and repairing the HD

OS X: About OS X Recovery - Apple Support

Next reinstall the OS if Disk Utility in Recovery can see the HD

OS X Yosemite: Reinstall OS X

If the HD can be found check the connection. Next replae tthe HD

Last:

Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

CI********C13 is the serial no. Mac book pro. Blinking folder unable to connect the hard drive why?

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