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I just received a gift card through mail and it says the code is invalid when I try to redeem it?

MMy card doesn't work

iPad Air

Posted on Apr 21, 2015 6:40 PM

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Posted on Apr 22, 2015 12:00 AM

What sort of gift card (if it's an Apple Store gift card then you won't be able to redeem it onto your iTunes account, they are for use with the online store and bricks-and-mortar stores), and the card was issued in the country that you are in and which you therefore on your address on your account (all iTunes gift cards are country-specific) ?


If it is an iTunes card for your country and it's being accepted then try contacting iTunes Support (if you got the card from Facebook then contact Facebook support) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

1 reply
Question marked as Best reply

Apr 22, 2015 12:00 AM in response to Lmc_2

What sort of gift card (if it's an Apple Store gift card then you won't be able to redeem it onto your iTunes account, they are for use with the online store and bricks-and-mortar stores), and the card was issued in the country that you are in and which you therefore on your address on your account (all iTunes gift cards are country-specific) ?


If it is an iTunes card for your country and it's being accepted then try contacting iTunes Support (if you got the card from Facebook then contact Facebook support) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

I just received a gift card through mail and it says the code is invalid when I try to redeem it?

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