Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Pro Video Format 2.0.1 ask me to update it in MAS repeatedly in loop

Pro Video Formats 2.0.1 appear in MAS as software update available. I click update and it get installed, showing up in the list of updated software. But after I close MAS, then start it again, Provideo Formats 2.0.1 show up again asking me to update. And it loop over and over.


Any friend here experience the problem I reported here, and hw to workaround so that it will not show up and loop itself


Help please

MacBook Pro with Retina display, OS X Mavericks (10.9), OSX 10.10 Yosemite

Posted on Apr 21, 2015 8:47 PM

Reply
Question marked as Best reply

Posted on Apr 21, 2015 11:46 PM

I was able to fix this by downloading the update from Apple Support, opening the package file with Pacifist, selecting the top-level item, and hitting the Install button. Pacifist installed it perfectly, and the update notices disappeared.


I'm not sure what the problem was, but I noticed that the update contained Application Support files for Compressor that Apple's Installer did not install. In fact, the Installer removed the Compressor folder when I created one!


I think maybe Apple got all the file and folder permissions wrong too, because after installing with either the Apple Installer or Pacifist, Disk Utility had a lot of permissions clean-up to do.

74 replies
Question marked as Best reply

Apr 21, 2015 11:46 PM in response to Purd

I was able to fix this by downloading the update from Apple Support, opening the package file with Pacifist, selecting the top-level item, and hitting the Install button. Pacifist installed it perfectly, and the update notices disappeared.


I'm not sure what the problem was, but I noticed that the update contained Application Support files for Compressor that Apple's Installer did not install. In fact, the Installer removed the Compressor folder when I created one!


I think maybe Apple got all the file and folder permissions wrong too, because after installing with either the Apple Installer or Pacifist, Disk Utility had a lot of permissions clean-up to do.

Apr 23, 2015 6:58 AM in response to AaronShep

I tried the above. When i click on install it says "items already exist do you want to replace it" and I click on the blue button many times and finally gave up and cancelled the extraction. I have only installed once from App Store. I am certainly doing something wrong, sorry for my ignorance, what exactly did you mean "the top level PKG" that will say the pkg that is the first in the row ?

Thank you

Innocentius

Pro Video Format 2.0.1 ask me to update it in MAS repeatedly in loop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.