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Facetime & iMessage Launch Slowly on Yosemite

On my 5K iMac, both FaceTime and iMessage launch very slowly. Makes handoff for phone calls basically impossible.

Posted on Apr 22, 2015 2:11 AM

Reply
6 replies

Apr 22, 2015 1:59 PM in response to MrTeagan

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

May 7, 2015 7:01 AM in response to Linc Davis

5/7/15 16:56:37.758 locationd[81]: Location icon should now be in state 'Active'

5/7/15 16:56:38.978 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

5/7/15 16:56:39.846 locationd[81]: Location icon should now be in state 'Inactive'

5/7/15 16:56:50.000 kernel[0]: AppleCamIn::power_on_hardware

5/7/15 16:56:50.764 AppleCameraAssistant[527]: StartHardwareStream: creating frame receiver: 1280 x 720 (420v) [12.00,29.97]fps

5/7/15 16:56:50.967 AppleCameraAssistant[527]: StopHardwareStream

5/7/15 16:56:51.016 FaceTime[12202]: Invalid uniqueId: 03-765-9323

5/7/15 16:56:51.000 kernel[0]: AppleCamIn::power_off_hardware


Does it tell you something?


Many thanks!


Yoav

Jun 4, 2015 8:59 PM in response to Linc Davis

I've got the same problem - ages/minute to load according to the console log - with some strange messages - see below:


FaceTime Starts loading at 1:21:39.643:


5/06/2015 1:21:39.643 pm com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

5/06/2015 1:22:03.912 pm FaceTime[3604]: [Warning] FTContactRowItem could not generate valid uniqueID. This should never happen.

5/06/2015 1:22:03.912 pm FaceTime[3604]: [Warning] FTContactRowItem could not generate valid uniqueID. This should never happen.

5/06/2015 1:22:04.011 pm FaceTime[3604]: [Warning] FTContactRowItem could not generate valid uniqueID. This should never happen.

5/06/2015 1:22:04.011 pm FaceTime[3604]: [Warning] FTContactRowItem could not generate valid uniqueID. This should never happen.

5/06/2015 1:22:04.046 pm FaceTime[3604]: [Warning] FTContactRowItem could not generate valid uniqueID. This should never happen.

5/06/2015 1:22:04.119 pm FaceTime[3604]: [Warning] FTContactRowItem could not generate valid uniqueID. This should never happen.

5/06/2015 1:22:04.235 pm FaceTime[3604]: Invalid uniqueId: Unknown

5/06/2015 1:22:04.256 pm FaceTime[3604]: Invalid uniqueId: 08 8100 8827

5/06/2015 1:22:04.000 pm kernel[0]: AppleCamIn::power_on_hardware

5/06/2015 1:22:04.762 pm AppleCameraAssistant[417]: VPA_NR_CreateInstance : result = 0x00000000

5/06/2015 1:22:04.762 pm AppleCameraAssistant[417]: StartHardwareStream: creating frame receiver: XXX x XXX (420v) [12.00,29.97]fps

5/06/2015 1:22:04.991 pm FaceTime[3604]: Invalid uniqueId: 0 <anonymised>

5/06/2015 1:22:05.047 pm FaceTime[3604]: Invalid uniqueId: +6 <anonymised>

5/06/2015 1:22:05.057 pm FaceTime[3604]: Invalid uniqueId: 1 <anonymised>

5/06/2015 1:22:05.087 pm FaceTime[3604]: Invalid uniqueId: 0 <anonymised>

5/06/2015 1:22:05.664 pm FaceTime[3604]: Invalid uniqueId: 0 <anonymised>

5/06/2015 1:22:05.740 pm FaceTime[3604]: Invalid uniqueId: 0 <anonymised>

5/06/2015 1:22:05.749 pm FaceTime[3604]: Invalid uniqueId: 02 <anonymised>


The <anonymised> entries are telephone numbers I've called in the past.


Any help appreciated (its a brand new macbook and a clean install - not from Time Machine )

Facetime & iMessage Launch Slowly on Yosemite

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