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MacBook Pro runs slow & Pop-Up says Java needs update

Problem description:

MacBook Pro runs slow and sometimes freezes up for several minutes. Also frequently a pop-up comes up that says that my Java needs updated to Version 8 Update 45 but that is the version I have installed.


EtreCheck version: 2.2 (132)

Report generated 4/22/15, 11:32 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (15-inch, Late 2008) (Technical Specifications)

MacBook Pro - model: MacBookPro5,1

1 2.66 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 0/DIMM1

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Check Battery - Cycle count = 47 - SN = W012102D76G1A


Video Information: ℹ️

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1440 x 900

NVIDIA GeForce 9600M GT - VRAM: 512 MB


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 5 days 3:17:43


Disk Information: ℹ️

Hitachi HTS543232L9SA02 disk0 : (320.07 GB)

EFI (disk0s1) <not mounted> : 210 MB

OS X 10.10.3 (disk0s2) / : 294.00 GB (29.41 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 25.21 GB (2.39 GB free)


MATSHITADVD-R UJ-868


USB Information: ℹ️

Apple Inc. iPhone

Apple Inc. Built-in iSight

Apple, Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Configuration files: ℹ️

/etc/sysctl.conf - Exists

/etc/launchd.conf - Exists


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Library/Application Support/Roxio

[not loaded] com.roxio.TDIXController (1.3) [Click for support]


/Library/Extensions

[not loaded] com.microsoft.VirtualPC.Networking (7.0.0) [Click for support]

[not loaded] com.microsoft.VirtualPC.OSServices (7.0.0) [Click for support]


/Library/StartupItems/BRESINKx86Monitoring

[not loaded] com.bresink.driver.BRESINKx86Monitoring (3.0) [Click for support]


/System/Library/Extensions

[not loaded] com.3dconnexion.driver (1.6.3) [Click for support]

[loaded] com.eltima.ElmediaPlayer.kext (1.0 - SDK 10.4) [Click for support]

[not loaded] com.keyspan.iokit.usb.KeyspanUSAdriver (2.6) [Click for support]

[not loaded] com.novatelwireless.driver.3G (2.2.8) [Click for support]

[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) [Click for support]

[not loaded] com.palm.ClassicNotSeizeDriver (3.2) [Click for support]

[not loaded] com.prolific.driver.PL2303 (1.2.1) [Click for support]

[not loaded] com.sierrawireless.driver.SierraSupport (1.4.11) [Click for support]

[not loaded] com.sierrawireless.driver.SierraSwitch (1.2.2) [Click for support]

[not loaded] com.sierrawireless.driver.SierraSwitchKicker (1.0.0) [Click for support]

[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.6) [Click for support]

[not loaded] net.pocketmac.driver.BlackberryUSB (3.0.12) [Click for support]

[not loaded] net.pocketmac.driver.BlackberryUSBDev (3.0.12) [Click for support]

[not loaded] nl.bjaelectronics.driver.PL2303 (1.0.0d1) [Click for support]


/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns

[not loaded] com.novatelwireless.driver.3GData (2.2.8) [Click for support]


/System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns

[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.6) [Click for support]

[not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.6) [Click for support]


Startup Items: ℹ️

BRESINKx86Monitoring: Path: /Library/StartupItems/BRESINKx86Monitoring

ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter

ProTec: Path: /Library/StartupItems/ProTec

XupportNetworkOptimizer: Path: /Library/StartupItems/XupportNetworkOptimizer

Startup items are obsolete in OS X Yosemite


Problem System Launch Agents: ℹ️

[killed] com.apple.AirPlayUIAgent.plist

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.cmfsyncagent.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.Maps.pushdaemon.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.security.cloudkeychainproxy.plist

[killed] com.apple.xpc.loginitemregisterd.plist

9 processes killed due to memory pressure


Problem System Launch Daemons: ℹ️

[killed] com.apple.awdd.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.emond.aslmanager.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.periodic-daily.plist

[killed] com.apple.periodic-weekly.plist

[killed] com.apple.sandboxd.plist

[killed] com.apple.softwareupdate_download_service.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

[killed] com.apple.xpc.smd.plist

12 processes killed due to memory pressure


Launch Agents: ℹ️

[failed] com.google.keystone.agent.plist [Click for support] [Click for details]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[running] net.culater.SIMBL.Agent.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.eltima.ElmediaPlayer.daemon.plist [Click for support]

[failed] com.google.GoogleML.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[running] com.oracle.java.JavaUpdateHelper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[running] com.amazon.cloud-player.plist [Click for support]

[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]

[running] ws.agile.1PasswordAgent.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

GrowlHelperApp UNKNOWN (missing value)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Safari Application (/Applications/Safari.app)

Octoshape Application (/Users/[redacted]/Library/Octoshape/Octoshape.app)

WeatherSnoop 2.2.5 Application (/Applications/Weather/WeatherSnoop/WeatherSnoop 2.2.5.app)

HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.4.2.18903 [Click for support]

Google Earth Web Plug-in: Version: 6.0 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]

RealPlayer Plugin: Version: Unknown

Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.4.2.18903 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8

AdobePDFViewer: Version: 9.3.4 [Click for support]

CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 45 Check version


User internet Plug-ins: ℹ️

OctoshapeWeb: Version: 1.0 - SDK 10.8 [Click for support]

RealPlayer Plugin: Version: Unknown

Google Earth Web Plug-in: Version: 6.1 [Click for support]


Safari Extensions: ℹ️

1Password

AdBlock

AVG Do Not Track

DuckDuckGo

GC Tidy


3rd Party Preference Panes: ℹ️

3Dconnexion [Click for support]

Flash Player [Click for support]

Java [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

OS X 10.10.3: Disk size: 294.00 GB Disk used: 264.59 GB

Destinations:

Time Capsule [Network]

Total size: 2.00 TB

Total number of backups: 49

Oldest backup: 2015-03-26 05:26:38 +0000

Last backup: 2015-04-22 17:36:18 +0000

Size of backup disk: Excellent

Backup size 2.00 TB > (Disk size 294.00 GB X 3)


Top Processes by CPU: ℹ️

6% WindowServer

1% fontd

0% taskgated

0% askpermissiond


Top Processes by Memory: ℹ️

558 MB kernel_task

184 MB Safari

180 MB com.apple.WebKit.WebContent(3)

78 MB Finder

53 MB WindowServer


Virtual Memory Information: ℹ️

1.12 GB Free RAM

2.88 GB Used RAM

150 MB Swap Used


Diagnostics Information: ℹ️

Apr 22, 2015, 10:44:06 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-22-104406_[redacted].crash

Apr 22, 2015, 09:45:10 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-22-094510_[redacted].crash

Apr 22, 2015, 09:41:43 AM /Users/[redacted]/Library/Logs/DiagnosticReports/UniSudoku_2015-04-22-094143_[r edacted].crash

Apr 22, 2015, 08:46:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-22-084623_[redacted].crash

Apr 22, 2015, 07:47:36 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-22-074736_[redacted].crash

Apr 22, 2015, 06:48:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-22-064852_[redacted].crash

Apr 22, 2015, 05:50:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-22-055008_[redacted].crash

Apr 22, 2015, 04:51:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-22-045125_[redacted].crash

Apr 22, 2015, 03:52:41 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-22-035241_[redacted].crash

Apr 22, 2015, 02:53:56 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-22-025356_[redacted].crash

Apr 22, 2015, 01:55:12 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-22-015512_[redacted].crash

Apr 21, 2015, 11:57:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-235745_[redacted].crash

Apr 21, 2015, 10:59:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-225901_[redacted].crash

Apr 21, 2015, 10:00:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-220017_[redacted].crash

Apr 21, 2015, 09:01:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-210132_[redacted].crash

Apr 21, 2015, 08:02:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-200248_[redacted].crash

Apr 21, 2015, 07:04:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-190403_[redacted].crash

Apr 21, 2015, 06:05:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-180519_[redacted].crash

Apr 21, 2015, 05:06:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-170634_[redacted].crash

Apr 21, 2015, 04:07:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-160747_[redacted].crash

Apr 21, 2015, 03:09:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-150902_[redacted].crash

Apr 21, 2015, 02:10:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-141018_[redacted].crash

Apr 21, 2015, 01:11:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-131132_[redacted].crash

Apr 21, 2015, 12:12:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-121246_[redacted].crash

Apr 21, 2015, 11:14:01 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-111401_[redacted].crash

Apr 21, 2015, 10:15:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-101516_[redacted].crash

Apr 21, 2015, 09:16:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-091632_[redacted].crash

Apr 21, 2015, 08:17:49 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-081749_[redacted].crash

Apr 21, 2015, 07:19:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-071905_[redacted].crash

Apr 21, 2015, 06:20:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-21-062021_[redacted].crash

Apr 20, 2015, 11:29:13 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-232913_[redacted].crash

Apr 20, 2015, 10:30:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-223029_[redacted].crash

Apr 20, 2015, 09:31:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-213146_[redacted].crash

Apr 20, 2015, 08:33:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-203302_[redacted].crash

Apr 20, 2015, 07:34:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-193417_[redacted].crash

Apr 20, 2015, 06:35:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-183534_[redacted].crash

Apr 20, 2015, 05:36:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-173650_[redacted].crash

Apr 20, 2015, 04:38:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-163805_[redacted].crash

Apr 20, 2015, 03:39:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-153921_[redacted].crash

Apr 20, 2015, 02:40:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-144037_[redacted].crash

Apr 20, 2015, 01:41:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-134153_[redacted].crash

Apr 20, 2015, 12:43:09 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-124309_[redacted].crash

Apr 20, 2015, 11:44:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-114425_[redacted].crash

Apr 20, 2015, 10:45:40 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-104540_[redacted].crash

Apr 20, 2015, 09:46:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-094653_[redacted].crash

Apr 20, 2015, 08:48:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-084809_[redacted].crash

Apr 20, 2015, 06:50:42 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-065042_[redacted].crash

Apr 20, 2015, 05:51:57 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-055157_[redacted].crash

Apr 20, 2015, 04:53:12 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-045312_[redacted].crash

Apr 19, 2015, 11:59:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-19-235933_[redacted].crash

Apr 19, 2015, 11:00:49 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-19-230049_[redacted].crash

Apr 19, 2015, 09:03:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-19-210321_[redacted].crash

Apr 19, 2015, 08:04:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-19-200436_[redacted].crash

Apr 19, 2015, 07:05:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-19-190553_[redacted].crash

Apr 19, 2015, 06:07:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-19-180708_[redacted].crash

Apr 19, 2015, 05:08:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-19-170825_[redacted].crash

Apr 19, 2015, 04:09:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-19-160939_[redacted].crash

Apr 19, 2015, 03:10:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-19-151056_[redacted].crash

Apr 19, 2015, 02:12:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-19-141212_[redacted].crash

Apr 19, 2015, 01:13:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-19-131322_[redacted].crash

Apr 19, 2015, 12:13:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-19-121354_[redacted].crash

Apr 19, 2015, 10:02:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-19-220204_[redacted].crash

Apr 22, 2015, 12:56:29 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-22-005629_[redacted].crash

Apr 20, 2015, 07:49:26 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -04-20-074926_[redacted].crash

Posted on Apr 22, 2015 11:51 AM

Reply
Question marked as Best reply

Posted on Apr 25, 2015 4:00 PM

1. Use free AdwareMedic to remove adware


http://www.adwaremedic.com/index.php


Install , open, and run it by clicking “Scan for Adware” button to remove adware.

Once done, quit AdwareMedic.


2. Safari > Preferences > Extensions

Turn those off and relaunch Safari.

Turn those on one by one and test.


3.Remove SIMBL.

http://www.thesafemac.com/arg-conduit/


4. RAM


Upgrading RAM to 8GB will help.


http://eshop.macsales.com/shop/apple/memory/


Google.SoftwareupdateAgent?

3 replies
Question marked as Best reply

Apr 25, 2015 4:00 PM in response to Gpasser

1. Use free AdwareMedic to remove adware


http://www.adwaremedic.com/index.php


Install , open, and run it by clicking “Scan for Adware” button to remove adware.

Once done, quit AdwareMedic.


2. Safari > Preferences > Extensions

Turn those off and relaunch Safari.

Turn those on one by one and test.


3.Remove SIMBL.

http://www.thesafemac.com/arg-conduit/


4. RAM


Upgrading RAM to 8GB will help.


http://eshop.macsales.com/shop/apple/memory/


Google.SoftwareupdateAgent?

Apr 22, 2015 2:41 PM in response to Gpasser

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

MacBook Pro runs slow & Pop-Up says Java needs update

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