The Sound On My MacBook Pro Isn't Working

Question

Level 1

4 points

The Sound On My MacBook Pro Isn't Working

The sound on my MacBook Pro is usually fine, but today it didn't work. For example, I tried listening to music on iTunes and watch videos but the volume wouldn't work at all. When I go to turn up the volume, it seems to turn up ok, but when I try to put on some music, it doesn't work at all. I then tried using my brother's Apple headphones on my MacBook Pro, and then the sound worked normally. I really would like this fixed so if someone could help me that would be great, because I don't want to keep using my brother's headphones just to watch a video or listen to music. Thank you to anyone who helps! 🙂

MacBook Pro

Posted on Apr 22, 2015 1:02 PM

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Answer 1

OGELTHORPE

Level 9

57,305 points

Apr 22, 2015 1:09 PM in response to iStripes

Have you tried a NVRAM reset?

https://support.apple.com/en-us/HT204063

Is there a red light in the audio output port?

Ciao.

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Answer 2

iStripes Author

Level 1

4 points

Apr 27, 2015 11:12 AM in response to OGELTHORPE

Hey

I did a NVRAM reset, and nothing happened. The sound stayed the same. Whats an audio output port, where can you find it, and where can you find the red light? When I try turning up the volume, instead of turning it up a cross sign appears under the speaker, thus no volume turns up. The menu bar right at the top of the screen - the speaker icon is not black, but more a very light grey.

Thanks for helping though!

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