Q: What kind of tests does the machine really have to fail to be a candidate for this program?
Model Name: iMac
Model Identifier: iMac12,2
Processor Name: Intel Core i7
Processor Speed: 3.4ghz
No of Proc: 1
Cores: 4
Memory: 16gb
Boot Rom Version: IM121.0047.B1F
SMC Version (system): 1.72f5
OS X Yosemite
Version 10.10.3
iMac (27-inch, Mid 2011) purchased end of 2011
GRAPHICS AMD RADEON HD6970M 2048MB
My mac displays the exact symptoms stated in the article. Several occurrence of such failure on February 2015, April 2015. Every event occurred showed varying symptoms, also happens unpredictably. However the most recent incident which displayed white blank screen, and turning all black.
The genius bar have told me on my second visit to them, the video card is not an issue, they recommended I leave the machine over night for a stress test, to rule out the lcd panel. All tests passed... They suggested it may be a software issue, and recommended a complete format/clean install...
After clean backup process, and the clean install, the machine shows the exact same symptom described in the replacement program article.
What is the deal? What is the most practical way to get my mac's video card replaced?
Is there a big enough community that may be facing same or similar issue as I am having?
I'd like to know what you've done to either fix this problem or if not fixed what have you tried with apple to resolve the issue?
Any thoughts or help, appreciate it.
Posted on Apr 22, 2015 12:55 PM