Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

your computer was restarted because of a problem

Hi, my macbook pro keeps restarting randomly.
Once restarted the following message is shown:


Anonymous UUID: [Deleted by poster]



Thu Apr 23 19:01:36 2015



*** Panic Report ***

panic(cpu 1 caller 0xffffff7f993c1f63): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80be761000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 1), Frame : Return Address

0xffffff80ad172e40 : 0xffffff801673a811

0xffffff80ad172ec0 : 0xffffff7f993c1f63

0xffffff80ad172fa0 : 0xffffff7f97431b9f

0xffffff80ad173060 : 0xffffff7f974fb18e

0xffffff80ad1730a0 : 0xffffff7f974fb1fe

0xffffff80ad173110 : 0xffffff7f9777a056

0xffffff80ad173240 : 0xffffff7f9751e82d

0xffffff80ad173260 : 0xffffff7f974385f1

0xffffff80ad173310 : 0xffffff7f974360fc

0xffffff80ad173510 : 0xffffff7f97437a4b

0xffffff80ad1735e0 : 0xffffff7f98a5ab37

0xffffff80ad1736b0 : 0xffffff7f98a867de

0xffffff80ad173740 : 0xffffff7f98a6e547

0xffffff80ad1737a0 : 0xffffff7f98a6ee53

0xffffff80ad1737f0 : 0xffffff7f98a6f1c0

0xffffff80ad173860 : 0xffffff7f98a6fa11

0xffffff80ad1738a0 : 0xffffff7f98a3b0f5

0xffffff80ad173a20 : 0xffffff7f98a6c3c1

0xffffff80ad173ae0 : 0xffffff7f98a39c15

0xffffff80ad173b30 : 0xffffff8016d01156

0xffffff80ad173b60 : 0xffffff8016d0283b

0xffffff80ad173bc0 : 0xffffff8016d00003

0xffffff80ad173d00 : 0xffffff80167ea517

0xffffff80ad173e10 : 0xffffff801673e91c

0xffffff80ad173e40 : 0xffffff80167235a3

0xffffff80ad173e90 : 0xffffff8016733e8d

0xffffff80ad173f10 : 0xffffff801680a142

0xffffff80ad173fb0 : 0xffffff801683ac66

Kernel Extensions in backtrace:

com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f973e1000->0xffffff7f9764afff

dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f96f3c000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f973d1000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f9738a000

com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f97655000->0xffffff7f978fefff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f973e1000

dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f96f3c000

com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f993b3000->0xffffff7f993c6fff

dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f993ab000

dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f97314000

dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f96f3c000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f9738a000

dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f993ae000

com.apple.GeForceTesla(10.0)[67CD214F-0F26-3BEF-BAD0-CF0F83C2616D]@0xffffff7f98 a27000->0xffffff7f98af4fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f96f3c000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f973d1000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f9738a000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f973e1000



BSD process name corresponding to current thread: WindowServer



Mac OS version:

14A389



Kernel version:

Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64

Kernel UUID: 89E10306-BC78-3A3B-955C-7C49225

Kernel slide: 0x0000000016400000

Kernel text base: 0xffffff8016600000

__HIB text base: 0xffffff8016500000

System model name: MacBookPro6,2 (Mac-F22586C8)



System uptime in nanoseconds: 1170792301968

last loaded kext at 64910815471: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f98c66000, size 32768)

last unloaded kext at 545574812802: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f97c04000, size 65536)

loaded kexts:

com.sophos.kext.sav 9.2.50

com.paceap.kext.pacesupport.snowleopard 5.9

com.sophos.nke.swi 9.2.50

com.silex.driver.sxuptp 1.5.1

com.waves.driver.soundgrid 2.0.0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.14.37

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.0f10

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 266.5

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.GeForceTesla 10.0.0

com.apple.driver.AppleHDA 266.5

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleMCCSControl 1.2.10

com.apple.driver.AppleMuxControl 3.7.21

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleIntelHDGraphics 10.0.0

com.apple.driver.AppleIntelHDGraphicsFB 10.0.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 327.5

com.apple.driver.AppleUSBCardReader 3.5.0

com.apple.iokit.SCSITaskUserClient 3.7.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.5

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleUSBHub 705.4.1

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AppleAHCIPort 3.0.7

com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.AppleGraphicsDeviceControl 3.7.21

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOSurface 97

com.apple.driver.DspFuncLib 266.5

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOAudioFamily 200.6

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleGraphicsControl 3.7.21

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10

com.apple.iokit.IOBluetoothFamily 4.3.0f10

com.apple.iokit.I





Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Internal Memory Card Reader

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: IR Receiver

USB Device: Built-in iSight

Thunderbolt Bus:

MacBook Pro, OS X Yosemite (10.10)

Posted on Apr 23, 2015 2:19 AM

Reply
8 replies

Apr 23, 2015 10:32 AM in response to mitch-stone

You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.

Residents of the EU may be entitled to warranty service for up to six years after purchase.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.

You may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.

If you don't want to pay for the repair, you may (or may not) be able to work around the problem by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.

Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.

Apr 23, 2015 4:25 PM in response to mitch-stone

PACE is a digital rights management (DRM) or licensing software for some expensive your purchased, probably involving audio or video.


Silex is something from this company: http://silexamerica.com/campaign/sx-virtual-link-downloads/


These things can be hard to track down. When I Google the Silex file, I get lots of people with kernel panics. But your kernel panic could be caused by a hardware failure. If you uninstall any 3rd party kernel extensions and you still have panics, then it is probably a hardware problem. If the panics go away, you know 1) it was a 3rd party software problem and 2) the problem is fixed. Ergo, uninstalling any software that could potentially cause the problem is always a good first step. If it does turn out to be a software problem, please forward your log files and kernel panic reports to the developer of the software so they can fix the problem.

Apr 23, 2015 4:50 PM in response to Linc Davis

If you follow this link: http://lmgtfy.com/?q=com.silex.driver.sxuptp

You will find results like:

keep getting a kernel panic

Macbook keeps rebooting

Upgrade to OSX 10.9 from 10.8 causes random restarts

Kernal Panics since 10.8 - Uninstalling Kexts - MacRumors Foru

Kernal Panics after wake up 3 posts 2 Jun 2013

Late 2012 rMBP Crashes after sleep

Crashed when plugging USB


Should I click page 2?


Of course, that doesn't prove this driver is responsible, but maybe it is. What's the worst that can happen by uninstalling it? The machine stops crashing? That doesn't sound so bad to me.

your computer was restarted because of a problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.