sign in to itunes store will not disappear and the whole IPad will not let me go into other screens till this pop up goes away. I have entered the password several times and still will not disappear. Turned the IPad on and off but the pop up remain

sign in to itunes store will not disappear and the whole IPad will not let me go into other screens till this pop up goes away. I have entered the password several times and still will not disappear. Turned the IPad on and off but the pop up remain

iPad 2, iOS 8.3

Posted on Apr 23, 2015 6:16 AM

Reply
3 replies

Apr 23, 2015 6:44 AM in response to cindyfromperth

FIrst try a soft reset by holding down the home & sleep/wake buttons until the Apple logo appears then let go & let the iPad boot up normally.

If that doesn't help then to make sure you have a strong internet connection.

Try resetting Network Settings

Settings->General->Reset->Reset Network Settings,

You won't lose any data but will have to log back into your wifi networks.

Once logged back in and when the pop-up appears, try entering your password again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

sign in to itunes store will not disappear and the whole IPad will not let me go into other screens till this pop up goes away. I have entered the password several times and still will not disappear. Turned the IPad on and off but the pop up remain

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