Mail malfunctioning. Suspect virus. Affects my Macbook and Mac Mini, not iOS devices. Mail is received, cannot send. Sending is "blocked". Also, one addressee of a message I sent was renamed by Mail with the name of an unrelated entry in Contacts. I'm running 10.10.3. Many thanks for your help.
My iphone 7s was doing that, and a guy called me and claimed to be a TDS email support guy, and my email was showing up everywhere and they locked my email. He wanted me to get on my PC and do some stuff.
I went and backed up my phone to the cloud, erased and reste the phone.
Everything works now.
Sending is "blocked".
What exactly does that mean?
Hi Linc,
This is what it says in the window
"Cannot send message using the server iCloud (iCloud)
The server response was: Blocked -- see **********
It's the same regardless of the addressee. Above is just one example.
Connection doctor, by the way, says all is OK in re: SMTP server.
Does this help at all?
Thanks
S
<E-mail Edited by Host>
You have a university email account as well as an iCloud account. Can you send from that?
As far as I'm aware, all the other active SMTP's are working, i.e., sending mail. At the moment I'm successfully using my Hotmail account from within Apple Mail, at least until this problem with iCloud gets sorted out.
Thx
S
Please sign in to icloud.com and try to send yourself a test message.
I Should have mentioned that iCloud.com -- I.e., Apple webmail -- works just fine. This adds to the mystery as does the fact that the problem affects both my MacBook Air and my Mac Mini.
Thx
S
Go to System Preferences > iCloud
Select Sign Out (bottom left)
Now Sign back in.
Uncheck sync to Mail then add back
It's possible Apple wants you to verify your credit card info. If you prefer not to give your info see this link:
Try going into your Mail preferences --> accounts and choose the iCloud account. If the "TLS Certificate" option is set to "none", change it to the "com.apple. [whaever] " option.
It might not help, but it's worth a try.
Do you synchronize Contacts with iCloud?
hmmm. I believe so. Yes, just looked at the iCloud preference pane and that box is checked.
Interesting... will give it a try, thanks.
S
Thanks -- I'll give it a try.
S
Uncheck the box.
Select your card in Contacts. Check that your email address is correct. Then select
Card ▹ Make This My Card
from the menu bar.
Hi
Just did this, but problem remains. Should I recheck the contacts box?
Thx S
Mail malfunctioning. Cannot Send. Suspect Virus. Need Help.
