HT203899: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

Learn about If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly
Roelofkzn

Q: My iPhone 4S keeps on resetting while charging.

My iPhone 4S keeps on resetting (show Apple logo and peep with about 20 sec intervals) while charging. This happens since the last iOS update (may be co-incident). Anybody with advice to resolve?

iPhone 4S, iOS 8.3

Posted on Apr 23, 2015 11:33 AM

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Q: My iPhone 4S keeps on resetting while charging.

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  • by Katniss999,

    Katniss999 Katniss999 Apr 24, 2015 9:08 AM in response to Roelofkzn
    Level 1 (0 points)
    Apr 24, 2015 9:08 AM in response to Roelofkzn

    I have the same Problem.

    iPhone 4S keeps on restarting while charging. This only happens when the phone is in sleep mode. Not if the homescreen is active.

    This started since the update to iOS 8.3

     

    iPhone 4S, iOS 8.3

  • by dbninva,Helpful

    dbninva dbninva Apr 27, 2015 6:28 AM in response to Roelofkzn
    Level 1 (10 points)
    Apr 27, 2015 6:28 AM in response to Roelofkzn

    I seem to have this problem as well, and only after iOS 8.3.  Repeatedly reboots while charging/connected to Mac.  My workaround which seems to work:  ensure the screen is turned ON while charging/connected.  Go to Settings>General>Auto-Lock, set to "Never".  Then turn down the brightness all the way to save your battery power.  You can revert to your original Auto-Lock setting when done charging.  Hope this helps.  We need a fix for this annoying bug asap.

  • by Roelofkzn,

    Roelofkzn Roelofkzn Apr 27, 2015 6:31 AM in response to dbninva
    Level 1 (0 points)
    Apr 27, 2015 6:31 AM in response to dbninva

    Thanks. This stops the resetting, but this is a work-around. Let us hope a next release of iOS will solve the problem.

  • by dbninva,

    dbninva dbninva May 4, 2015 1:31 AM in response to Roelofkzn
    Level 1 (10 points)
    May 4, 2015 1:31 AM in response to Roelofkzn

    Hi Roelofkzn, a quick update -- I resetted my 4S settings and it has been stable for a few days now when charging/connected to the computer.  Try the following (you won't lose apps or data, however your phone settings will revert to the default):  Go to Settings>General>Reset>Reset All Settings.  This seems to have resolved my infinite-reboot problem.