Photos sycn issue: itunes-photo-mac to iphone-IOS

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Level 1

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Photos sycn issue: itunes-photo-mac to iphone-IOS

Hi,

I've been using iPhotos-Mac for years with no problems and syncing photos from iTunes to IOS using the iphoto library.

Then two weeks ago I was forced to upgrade from iPhoto to <Photo 1.0> on my Macbook Yosemite 10.10.3. and the itunes version to 12.1.2.37 for Mac. After that I can't sync photos between iTunes and IOS devices. When I connect an iphone to iTunes I can see the option "Sync Photos from: <Photo>" but it shows the message "0 photos" and it doesn't do anything so I can't sync anything.

I have my Photo Library OK and if I go to Photo App on the Macbook I can see all my photos.

I had one issue when I upgraded to Photo because the old iphoto library was not on the standard <Picture> folder, but it is on a second harddisc. I solved it, and now this the current photo library: /Volumes/Macbook_HD500/Biblioteca Photo/Fotos biblioteca.photoslibrary

Thanks in advance.

Best regards,

Agustin.

MacBook Pro (13-inch Late 2011), OS X Yosemite (10.10.3), null

Posted on Apr 23, 2015 12:36 PM

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Answer 1

Best reply

AlvareA Author

Level 1

1 points

Apr 26, 2015 1:41 AM in response to AlvareA

Hi,

Solved!

I got the same issue when I tried to share photos in the Apple TV. Zero photos shared.

Solution: Start the Photo app on Mac and go to: Preferences - General - Photo Library Location: <folder> and then press a button called something as "Use as the system photo library". Once activated this setup I can sync photos on itunes.

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Answer 2

CarlAVII

Community Specialist

Apr 26, 2015 11:50 AM in response to AlvareA

Howdy Agustin,

We've an article (linked below) that details a number of troubleshooting steps that can help get iTunes to successfully sync your photos to your devices.

iTunes: Unable to sync photos
https://support.apple.com/en-us/HT204545

Regards,

Allen

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