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Can't hear text alert after updating to 8.3 on my iphone 5s

after updating my iphone 5s to 8.3 last night, I Can no longer hear my text sound alerts. I have changed it to 6 different sounds and I can hear them when I change them, my ringer etc is working just fine and my volume it turned up to max, my bluetooth is not on and my do not disturb is off, any suggestions?

thanks

iPhone 5s, iOS 8.3

Posted on Apr 23, 2015 1:13 PM

Reply
Question marked as Best reply

Posted on Apr 26, 2015 12:18 PM

Hey pknewman,



It may help to force close all open apps, then reset your iPhone.


Force an app to close in iOS

http://support.apple.com/en-us/HT5137


Turn your iOS device off and on (restart) and reset

http://support.apple.com/en-us/HT1430



If you're still not hearing your notification sounds, the next step would be to reinstall iOS on your device by placing it in Recovery Mode, then choosing Update in iTunes.



  1. Make sure that you have iTunes 12 or later on your computer.
  2. Put your device in recovery mode.
  3. When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.


If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn onhttps://support.apple.com/en-us/HT201412





Sincerely,

Allen

3 replies
Question marked as Best reply

Apr 26, 2015 12:18 PM in response to pknewman

Hey pknewman,



It may help to force close all open apps, then reset your iPhone.


Force an app to close in iOS

http://support.apple.com/en-us/HT5137


Turn your iOS device off and on (restart) and reset

http://support.apple.com/en-us/HT1430



If you're still not hearing your notification sounds, the next step would be to reinstall iOS on your device by placing it in Recovery Mode, then choosing Update in iTunes.



  1. Make sure that you have iTunes 12 or later on your computer.
  2. Put your device in recovery mode.
  3. When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.


If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn onhttps://support.apple.com/en-us/HT201412





Sincerely,

Allen

Can't hear text alert after updating to 8.3 on my iphone 5s

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