I switched from att to charter internet and change e-mail address. I keep getting messages telling me my at&t iCloud account is not connected. How do I get rid of the at&t iCloud message?

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I switched from att to charter internet and change e-mail address. I keep getting messages telling me my at&t iCloud account is not connected. How do I get rid of the at&t iCloud message?

iMac, iOS 8.3

Posted on Apr 23, 2015 1:08 PM

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Answer 1

mario49

Community Specialist

Apr 27, 2015 5:14 AM in response to adamsfly

Hi adamsfly,

Thanks for using Apple Support Communities. Based on what you stated, it sounds like you changed your email address and iCloud is looking to sign in with the old Apple ID email. I would recommend that you read this article, it may be able to help the issue.

What to do after you change your Apple ID email address or password - Apple Support

Cheers,

Mario

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