HT201349: Add or remove your phone number in iMessage or FaceTime on your iPad, iPod touch, or Mac

Learn about Add or remove your phone number in iMessage or FaceTime on your iPad, iPod touch, or Mac
ralphangelo

Q: anyone else out there having hard time connecting their mac with their iPhone using connectivity? my instant messaging is working through the yosemite iOS  hookup but all attempts to make a phone call through FaceTime end in call failed notice

anyone else having difficulty making phone calls using the FaceTime continuity feature in conjunction with an iPhone. IM works swell but all attempts to make a call from my mac through my cell end with a Called Failed notification. I did once (how i don't know) successfully hookup. Returning to the program the next day however found unable to use the feature??????????????

iMac, OS X Yosemite (10.10.3), iphone 4s 8.3

Posted on Apr 23, 2015 1:42 PM

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Q: anyone else out there having hard time connecting their mac with their iPhone using connectivity? my instant messaging is working ... more

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  • by Linc Davis,Helpful

    Linc Davis Linc Davis Apr 24, 2015 2:11 PM in response to ralphangelo
    Level 10 (207,958 points)
    Applications
    Apr 24, 2015 2:11 PM in response to ralphangelo

    Cellular calling doesn't yet work reliably. Any improvement may only be temporary.

    Make sure you've followed the instructions in this support article. Note that both iCloud and FaceTime on the Mac must be signed in to the same Apple ID; those are two separate steps. Also note that the Mac and the phone must be connected to the same Wi-Fi network. Ethernet won't work. Trying to pair the phone to the Mac as a Bluetooth device won't work either.

    No Continuity feature will work if either of the devices is connected to a VPN.

    If cellular calling still doesn't work, sign out of FaceTime and sign back in. You may have to do the same on the phone. The email address that you use as your Apple ID must be able to receive FaceTime calls.