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Helpful answers
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Apr 23, 2015 7:40 PM in response to Scruberellaby Carolyn Samit,Make sure Restrictions is not enabled > Use restrictions to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support
If it's not a restrictions issue, try here > Hearthstone
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Apr 23, 2015 7:55 PM in response to Carolyn Samitby Scruberella,I tried and the support staff doesn't answer my question. And all restrictions are off. An added information it did charge my account so I should have it.