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Helpful answers
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Apr 26, 2015 1:17 PM in response to James1940by Allen A,Hi James1940,
The article linked below details a number of troubleshooting steps that can help get iTunes successfully updated.
If you can't install or update iTunes for Windows
https://support.apple.com/en-us/HT201668Regards,
Allen
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Apr 26, 2015 2:12 PM in response to Allen Aby James1940,Allen, I appreciate your input but this didn't help. I still get the same error message. I'm pretty much convinced it's my computer so I'm taking it in for repair and will try downloading iTunes again after it's repaired.
Thanks again,
Jim
