how to i update payment info for netflix?

Question

Level 1

2 points

i get a ERROR message on my ipad when trying to use netflix

your account is on hold because of a problem with your last payment.

visit netflix.com/payment to update your payment method to continue enjoying netflix.

what does this mean??

when i go to netflix.com, it tells me that my subscription is handled by itunes.

my payment info is ok on itunes

so what is the issue and how do i fix it?

iPad 2 Wi-Fi, iOS 8.2

Posted on Apr 23, 2015 7:04 PM

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Answer 1

Best reply

Level 10

165,615 points

On your iPad tap Settings > iTunes & App Store then tap your Apple ID then tap View Apple ID then tap Payment Information.

Select your payment type then tap Done.

Now restart your iPhone.

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