Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Missing albums/songs when I sync to my iphone or ipod

I've tried to erase the content on my phone and re-sync with no success. I've also tried to manually sync the albums I'm missing and when I go to sync, the screen says it is copying but then it isn't on my phone. Any suggestions??


Thanks!

iPhone 6 Plus, Mac OS X (10.6.8)

Posted on Apr 23, 2015 7:05 PM

Reply
1 reply

Apr 26, 2015 2:20 PM in response to kstenoien

Hello there kstenoien,


It sounds like you've used the Settings on your phone to erase the content and settings on your device and you still have albums and songs that dont sync either automitcally or manually. I would next restore it with iTunes as a new device, and then try the sync again:


Use iTunes to restore your iPhone, iPad, or iPod to factory settings


Thank you for using Apple Support Communities.

Take care,

Sterling

Missing albums/songs when I sync to my iphone or ipod

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.