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how come when i sync my iphone5 to laptop window 7 it will shut down , but when m using ipad it will not shut down

how come when i sync my iphone5 to laptop window 7 it will shut down , but when m using ipad it will not shut down, so it means th problem is my iphone5

iPhone 5, iOS 8.3

Posted on Apr 23, 2015 11:05 PM

Reply
3 replies

Apr 26, 2015 2:54 PM in response to vina8sy

Hello vina8sy,


After reviewing your post, it sounds like the iPhone will turn off after a sync but the iPad will not. I would recommend that you read this article, it may be able to help the issue.


If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support


Thanks for using Apple Support Communities.

Have a nice day,

Mario

how come when i sync my iphone5 to laptop window 7 it will shut down , but when m using ipad it will not shut down

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