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please help me...

how to contact the owner icloud ? But I do not know the previous owner email . Because I bought it online and it turns iphone is locked

iPhone 5, iOS 8.3, 013625005709919

Posted on Apr 23, 2015 9:31 PM

Reply
1 reply

Apr 26, 2015 2:43 PM in response to Yazka

Howdy Yazka,

Welcome to Apple Support Communities.


It sounds like you purchased an iPhone 5 that’s associated with the previous owners iCloud account and you're running into an issue activating it. Take a look at the article linked below which describes the Find My iPhone Activation Lock feature and outlines the options for resolving the issue that you described.

Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support


Ciao,

-Jason

please help me...

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