Firstly, do I need a sim card in my 5s to start the fingerprint recognition, as this will not work. I keep getting the error message-'Unable to complete Touch ID'

Firstly, do I need a sim card in my 5s to start the fingerprint recognition, as this will not work. I keep getting the error message-'Unable to complete Touch ID'

iPhone 5s, iOS 8.3

Posted on Apr 24, 2015 5:20 AM

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1 reply

Apr 24, 2015 6:46 AM in response to marhels

Have you tried getting in via the presumably known lock code and reregistering the desired fingers? I'd discard the old registrations so the device only has a fresh set of fingerprints in its memory.


BTW, just tried on my i6+ putting it in Airplane Mode (all radios off), locking it and unlocking via TouchID. No problems even with 'reserve' fingers that I don't normally use to unlock. Hence, the function is local and apparently does not need to "phone home" to Apple's servers. Meaning no need for SIM or Wi-Fi access.

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Firstly, do I need a sim card in my 5s to start the fingerprint recognition, as this will not work. I keep getting the error message-'Unable to complete Touch ID'

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