HHow do I fix this?
Supply the iTunes Store with a credit card number or redeem an iTunes gift card large enough to pay for that item.
(126661)
The 'problem with a previous purchase' message implies that iTunes wasn't able to collect the money for your last purchase - until that is paid you won't be able to download anything else from the store, including free items, updates to apps and redownloading past purchases.
You will have to enter payment details that are accepted by the iTunes validation, or (and if they are available in your country) redeem an iTunes gift card onto your account : Pay an unpaid balance in the iTunes Store - Apple Support
I have 15 euros in my account but when I try to pay (says in red "Amount you owe: 0.00") it says "Your request is temp unable to be processed." Weird right? I think it's because I previously used Click&Buy. I don't have a creditcard and when it comes to payment options, there's not "none" button.
I'm stuck. Can't download apps, not even when they're free.
I don't have a creditcard and when it comes to payment options, there's not "none" button.
When are you looking for the 'none' option ? You won't get it when trying to download something.
I Have this problem, when i try to download a free app it said this, i have looked everywhere and cannot see any balance owed, i have not purchased anything, why do we have to put up with this, i cannot do anything on my phone, ive added a debit card and it sais declined but there are sufficient funds in the account, unless your trying to take over 3000 out of the account which wouldnt suprise me
You've used the instructions on the link that I've already posted on this thread to see what is owed ?
debit card and it sais declined
That maybe because it's a debit card.
unless your trying to take over 3000 out of the account which wouldnt suprise me
We are fellow users on these are user-to-user forums
Chat with customer service, they helped me out within five minutes.
i do not see where i have never paid for a previous purchase.. where to i see this? nothing shows up under MY ACCOUNT
..?
You've followed the instructions in the link in my first reply ?
I can't purchase / download apps because it says there's an issue with previous purchase. How can I fix this?
