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Restoring iphone

My son reset his password on his iphone 5 and he forgot it. I tried to restore it but it said I need to disable the find my iphone feature on the iphone. How could I do that if I cannot get into the iphone?

iPhone 5

Posted on Apr 24, 2015 7:18 AM

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1 reply

Apr 24, 2015 7:20 AM in response to Jaime430

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Forgot passcode or device disabled

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store


If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

For the future, this is the iPod touch forum

Restoring iphone

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