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User profile for user: radioactivekid
radioactivekid Author
User level: Level 1
0 points

iMac running slow

My iMac has been running slow now for a while. I have brought "clean my mac", brought 1gb of extra RAM, but still no joy. I'm not very tech savvy, so I'm looking for some help in a diagnosis and hopefully a solution. I've run a check on my mac for you to have a look over. I have tried the built in diagnosis but it never works so I'm thinking I might of deleted something. Please help? Problem description: iMac running slow e.g Slow to boot up, slow opening applications and internet use. EtreCheck version: 2.2 (132) Report generated 4/24/15, 7:26 PM Download EtreCheck from http://etresoft.com/etrecheck Click the [Click for support] links for help with non-Apple products. Click the [Click for details] links for more information about that line. Hardware Information: ℹ️ iMac (20-inch, Early 2008) (Verified) iMac - model: iMac8,1 1 2.4 GHz Intel Core 2 Duo CPU: 2-core 3 GB RAM Upgradeable BANK 0/DIMM0 2 GB DDR2 SDRAM 800 MHz ok BANK 1/DIMM1 1 GB DDR2 SDRAM 800 MHz ok Bluetooth: Old - Handoff/Airdrop2 not supported Wireless: en1: 802.11 a/b/g/n Video Information: ℹ️ ATI Radeon HD 2400 - VRAM: 128 MB iMac 1680 x 1050 System Software: ℹ️ OS X 10.10.3 (14D136) - Time since boot: 0:32:5 Disk Information: ℹ️ WDC WD2500AAJS-40VWA1 disk0 : (250.06 GB) EFI (disk0s1) : 210 MB M0acintosh HD (disk0s2) / : 249.20 GB (142.83 GB free) Recovery HD (disk0s3) [Recovery]: 650 MB USB Information: ℹ️ Apple, Inc. Keyboard Hub Mitsumi Electric Apple Optical USB Mouse Apple, Inc Apple Keyboard Apple Inc. Built-in iSight Apple Inc. BRCM2046 Hub Apple Inc. Bluetooth USB Host Controller Apple Computer, Inc. IR Receiver Gatekeeper: ℹ️ Mac App Store and identified developers Kernel Extensions: ℹ️ /System/Library/Extensions [not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.2.46) [Click for support] Startup Items: ℹ️ Qmaster: Path: /Library/StartupItems/Qmaster Startup items are obsolete in OS X Yosemite Launch Agents: ℹ️ [not loaded] com.google.keystone.agent.plist [Click for support] Launch Daemons: ℹ️ [loaded] com.adobe.fpsaud.plist [Click for support] [loaded] com.google.keystone.daemon.plist [Click for support] [loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support] User Launch Agents: ℹ️ [not loaded] com.adobe.ARM.[...].plist [Click for support] [loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support] [running] com.spotify.webhelper.plist [Click for support] User Login Items: ℹ️ CleanMyMac 3 Menu Application (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app) Internet Plug-ins: ℹ️ FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support] QuickTime Plugin: Version: 7.7.3 Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support] AdobePDFViewer: Version: 9.5.5 [Click for support] DivXBrowserPlugin: Version: 1.4 [Click for support] Default Browser: Version: 600 - SDK 10.10 Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support] iPhotoPhotocast: Version: 7.0 Audio Plug-ins: ℹ️ DVCPROHDAudio: Version: 1.3 3rd Party Preference Panes: ℹ️ Flash Player [Click for support] MacFUSE [Click for support] Native Instruments USB Audio [Click for support] NTFS-3G [Click for support] Time Machine: ℹ️ Time Machine not configured! Top Processes by CPU: ℹ️ 2% WindowServer 1% fontd 0% coreaudiod 0% taskgated 0% Spotify Top Processes by Memory: ℹ️ 329 MB kernel_task 230 MB Spotify Helper(2) 151 MB com.apple.WebKit.WebContent 111 MB Spotify 65 MB iconservicesagent(2) Virtual Memory Information: ℹ️ 834 MB Free RAM 2.19 GB Used RAM 0 B Swap Used Diagnostics Information: ℹ️ Apr 24, 2015, 06:53:27 PM Self test - passed

iMac (20-inch Early 2008), OS X Yosemite (10.10.3)

Posted on Apr 24, 2015 12:05 PM

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4 replies
User profile for user: radioactivekid
radioactivekid Author
User level: Level 1
0 points

Apr 24, 2015 12:16 PM in response to radioactivekid

Problem description:

iMac running slow e.g Slow to boot up, slow opening applications and internet use.


EtreCheck version: 2.2 (132)

Report generated 4/24/15, 7:26 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

iMac (20-inch, Early 2008) (Verified)

iMac - model: iMac8,1

1 2.4 GHz Intel Core 2 Duo CPU: 2-core

3 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR2 SDRAM 800 MHz ok

BANK 1/DIMM1

1 GB DDR2 SDRAM 800 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

ATI Radeon HD 2400 - VRAM: 128 MB

iMac 1680 x 1050


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:32:5


Disk Information: ℹ️

WDC WD2500AAJS-40VWA1 disk0 : (250.06 GB)

EFI (disk0s1) <not mounted> : 210 MB

M0acintosh HD (disk0s2) / : 249.20 GB (142.83 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ℹ️

Apple, Inc. Keyboard Hub

Mitsumi Electric Apple Optical USB Mouse

Apple, Inc Apple Keyboard

Apple Inc. Built-in iSight

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.2.46) [Click for support]


Startup Items: ℹ️

Qmaster: Path: /Library/StartupItems/Qmaster

Startup items are obsolete in OS X Yosemite


Launch Agents: ℹ️

[not loaded] com.google.keystone.agent.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]


User Launch Agents: ℹ️

[not loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]


User Login Items: ℹ️

CleanMyMac 3 Menu Application (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 9.5.5 [Click for support]

DivXBrowserPlugin: Version: 1.4 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0


Audio Plug-ins: ℹ️

DVCPROHDAudio: Version: 1.3


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

MacFUSE [Click for support]

Native Instruments USB Audio [Click for support]

NTFS-3G [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

2% WindowServer

1% fontd

0% coreaudiod

0% taskgated

0% Spotify


Top Processes by Memory: ℹ️

329 MB kernel_task

230 MB Spotify Helper(2)

151 MB com.apple.WebKit.WebContent

111 MB Spotify

65 MB iconservicesagent(2)


Virtual Memory Information: ℹ️

834 MB Free RAM

2.19 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Apr 24, 2015, 06:53:27 PM Self test - passed

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User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,547 points

Apr 24, 2015 3:01 PM in response to radioactivekid

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

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User profile for user: Old Toad
Old Toad
User level: Level 10
207,439 points

Apr 24, 2015 3:19 PM in response to radioactivekid

One of the problems is CleanMyMac3. It's considered malware round here - does more damage that good. Do a Google search for instructions on how to remove it. You can then download and run Find Any File to search for any files with "the application's' name" and the "developer's name" in the file name that may remain. For example for CleanMyMac3 you'd do two searches:


1 - Name contains "cleanmymac"

2 - Name contains "macpaw"


Any files that are found can be dragged from the search results window to the Desktop for deletion.


FAF can search areas that Spotlight can't like invisible folders, system folders and packages.


Then run your Mac for a bit to see if there's any improvement.

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User profile for user: MichelPM
MichelPM
User level: Level 10
80,968 points

Apr 26, 2015 5:21 PM in response to radioactivekid

Yosemite needs all the RAM that can be thrown at it.

Your iMac model can take a total of 6 GBs of RAM.

My advice us to max out your iMac's RAM.

Correct, compatible and reliable Mac RAM can ONLY be purchased from online RAM sources Crucial memory or OWC (http://www.macsales.com).


OWC has the 6 GB RAM kit that is needed.


http://eshop.macsales.com/item/Other%20World%20Computing/6400DDR2S6GP/


RAM is user installable/upgradeable and is, relatively, easy for newbie and novice Mac users to install.


http://eshop.macsales.com/installvideos/imac_mid_2007_mem_h/

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iMac running slow

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