how do I make safari work again? I was trying to open an article on mashablaw when this happened. Please help
MacBook Air (13-inch Mid 2011)
First and most important, do not call the number, do not let them have access to your Mac, and DO NOT pay them anything.
All such warnings like this are scams. You are not infected with anything, and nothing has been installed or downloaded to your Mac.
Force quit Safari. Hold the shift key down and relaunch it. If that alone doesn't do it, temporarily disconnect from the Internet and repeat. If the page appears, you will be able to move away from it or close it's tab since the scam pop-up can't contact the remote server to keep you stuck. Reconnect to the Internet after clearing the page.
First and most important, do not call the number, do not let them have access to your Mac, and DO NOT pay them anything.
All such warnings like this are scams. You are not infected with anything, and nothing has been installed or downloaded to your Mac.
Force quit Safari. Hold the shift key down and relaunch it. If that alone doesn't do it, temporarily disconnect from the Internet and repeat. If the page appears, you will be able to move away from it or close it's tab since the scam pop-up can't contact the remote server to keep you stuck. Reconnect to the Internet after clearing the page.
Thank you so much !!!!
You're welcome. 🙂
I'm the same pop up - even after force-quitting Safari, turning off my wifi and restarting Safari holding the shift key. I can't make it go away. The fact that I'm not connected to wifi and it still pops up is troubling, seems as though some kind of infection has taken place.
Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History and Web Site Data. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site.
You likely have adware installed, which will continue to display ads it has already downloaded to your Mac, even with the Internet disonnected. Download and run AdwareMedic.
Thanks Eric!
You are welcome.
When I open safari I get the following message "attention your iOS has been crashed due to a third party across. To fix it please call iOS technical support 1-844-551-9913 (toll free) immediately!" How can I make it go away ?
