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Recover purchased tones

I recently had to reset my iPhone 6 and now none of my purchased tones are showing in my ringtones/text tones list. I have tried itunes.com/restore-tonesand it doesn't work. Any other suggestions? Thanks!

iPhone 6, iOS 8.3

Posted on Apr 24, 2015 12:20 PM

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2 replies

Apr 27, 2015 12:18 PM in response to flyinsassy

Hi flyinsassy,


Thanks for using Apple Support Communities. Based on what you stated, it sounds like you are missing some ringtones. It looks like you have already done some troubleshooting. I would recommend that you read this article, it may be able to help the issue.


Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 - Apple Support

Make sure that you have the latest version of iTunes, then follow the steps below.


  1. Connect your iPhone, iPad, or iPod touch to your computer.
  2. Locate your device.
  3. Under Settings, click Tones.
  4. Make sure that the box next to Sync Tones is checked.
  5. Click Sync to sync your tones back to your device.


Cheers,

Mario

Recover purchased tones

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