Lightroom 6 quit unexpectedly

Coming from Aperture and Lightroom 4, I installed Lightroom 6 (standalone) on my MacBook Pro Retina (2014, Yosemite). However, it won't launch. All I receive is the credit page and then the enigmatic message "Lightroom quit unexpectedly." Anyone else experiencing this? Any solutions? Is it an Adobe or an Apple problem?


Thanks!

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on Apr 24, 2015 1:20 PM

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11 replies

Apr 27, 2015 12:07 PM in response to Pascal van Gerven

I just bought Lightroom 6 from Amazon today. It won't run either on 10.10.3


The console error says:


2015-04-26 17:12:21.472 Adobe Lightroom[457:10494] Oops! An untagged string (Cannot create the required folder: /Users/ccAir/Library/Application Support/Adobe/Lightroom/External Editor Presets.) got thrown far enough that we display it to the user. This shouldn't happen.


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So Adobe has a problem looking down the wrong directory path.

Apr 27, 2015 2:17 PM in response to Pascal van Gerven

Finally... after four evenings of trial and error, I have found the solution: It seems to have something to do with the writing rights of the folder Macintosh HD/Library/Application Support/Adobe. For reasons that are completely beyond me, this folder was set to "read only" for staff/admin, which apparently is a problem for LR6 to get launched. By selecting Get Info and changing these rights to "read & write" the problem seems to be solved. I have no idea who caused this devilish spell -- Adobe, Apple, or both -- but I'm convinced that this should never have happened.

Apr 30, 2015 4:53 AM in response to Pascal van Gerven

I tried all the suggestions in these forums, and none of them worked for me. Amazon was able to issue a refund. I guess I'll wait to see when it's fixed, and start with the 30 day trial version... currently the 30 day version won't even work. I gave Adobe all my crash information and console reports from terminal - when they actually put someone on this problem, they have the info to solve it.

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Lightroom 6 quit unexpectedly

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