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Unable to Restore 4S to 5c

I backed up my 4s and I wish to restore to my new 5c. I receive the below message. I don't get it. I am connected to the internet. However, the funny thing is that my iTunes is no longer downloading weekly updates from TV Shows that I have purchased. Can someone help?


User uploaded file

Mac Pro, OS X Mavericks (10.9.1)

Posted on Apr 24, 2015 1:09 PM

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1 reply

Apr 27, 2015 1:30 PM in response to shrimpcreolesurf

Hello shrimpcreolesurf,


After reviewing your post, it sounds like you are trying to restore the iPhone but cannot connect to the server. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.


Resolve iOS update and restore errors in iTunes - Apple Support


Read this too since iTunes can’t communicate with the update server.

Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support


Thanks for using Apple Support Communities.

Have a nice day,

Mario

Unable to Restore 4S to 5c

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