nicoleo96

Q: My apple headphones broke

I just received apple earpods a few months ago. They worked great until the wire connecting the ipod to the right earbud. I know I can go to an apple star to get them replaced, but the nearest apple store is 2 hours from where I live. Is there any way to get them replaced by sending them in?

iPod touch (2nd generation)

Posted on Apr 24, 2015 1:03 PM

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Q: My apple headphones broke

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  • by zmclearan,Apple recommended

    zmclearan zmclearan May 7, 2015 9:00 PM in response to nicoleo96
    Level 3 (670 points)
    May 7, 2015 9:00 PM in response to nicoleo96

    Thank you for using the Apple Support Communities

     

    It sounds like your headphone jack might be dirty. I would suggest spraying some compressed air in the jack as well as cleaning it out with a q-tip before making the journey to your Apple Store.

     

    -Zeph