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Desktop & iPhone App Show Different Artwork

Hello!


We have just relaunched our podcast with all new logos and uploads, but we're having a bit of a hard time trying to figure something out. We have uploaded our new logo/artwork to SoundCloud, and it's featured in our RSS but for some reason it will not push to the Desktop iTunes page. It displays correctly in the mobile/iPhone app, I was wondering if anyone has an solution? I've attatched some screenshots to help.


iTunes URL: https://itunes.apple.com/gb/podcast/strawburry17/id765095164?mt=2

RSS Feed: http://feeds.soundcloud.com/users/soundcloud:users:3082641/sounds.rss

SoundCloud: https://soundcloud.com/Strawburry17


Thanks,

Robert Jackson


User uploaded fileUser uploaded file

Posted on Apr 24, 2015 1:34 PM

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1 reply

Apr 24, 2015 2:00 PM in response to RobJacko

The image is correctly referenced in the feed and complies with the requirements. You say that you 'just' revised the podcast - it can take quite some days for the new image to appear in the Store when there has been a change. However if you gave the new image the same URL as the old one it won't change because the Store caches the image and will have no way of knowing that there has been a change. So if that's the case you need to change the image's filename and amend the feed to match. If you did change the URL then it's just a question of waiting: it should update eventually.

Desktop & iPhone App Show Different Artwork

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