Snow Leopard stuck on Blue Screen after using AppCleaner

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Snow Leopard stuck on Blue Screen after using AppCleaner

I have a Mac Desktop model iMac5,1 using Snow Leopard 10.6.3. Somehow I got the program for Genieo on my computer and every time I started up it asked if I wanted to use Genieo as my default browser. I searched online for a way to get rid of Genieo and found out how I could download the app AppCleaner and just drag and drop the Genieo file into it and all related files would be in a list with it and then you deleted it. As I pressed delete I saw that over 100 items were being deleted. Upon restarting my Mac it froze on the blue screen and would go no further. I did some research and was able to start up my Mac in Safe Mode but many vital programs don't work though I can get on the internet, access my files to back them up, and print. Before this my Mac was working fine. I guess that in deleting the files with AppCleaner I accidently deleted one that had to do with startup. Help!

iMac, Mac OS X (10.6.3), iMac5,1

Posted on Apr 24, 2015 3:10 PM

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Answer 1

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Kappy

Level 10

361,741 points

Apr 24, 2015 3:14 PM in response to Phanes1

The problem wasn't AppCleaner. It was Genieo and how to remove it that were your problem. 6 Ways to Delete Genieo - wikiHow.

Reinstall OS X without erasing the drive

1. Repair the Hard Drive and Permissions

Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.

If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

2. Reinstall Snow Leopard

If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.

Download and install Mac OS X 10.6.8 Update Combo v1.1.

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Answer 2

Phanes1 Author

Level 1

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Apr 24, 2015 8:50 PM in response to Kappy

Kappy,

Hello. Thank you for the professional and thorough reply. I didn't know about Repair Permissions. I tried that and it didn't work either. I ended up backing everything up and then erase and install. It works fine now. Thank you for seeing through the problem.

Karma

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