3rd Gen Apple TV missing All Movies menu
My Apple TV lost the menu for All movies in the Purchase Movies section. How can I get this back?
Apple TV
My Apple TV lost the menu for All movies in the Purchase Movies section. How can I get this back?
Apple TV
Looks like you can forget that function. Support acknowledged to me that it was removed in the last update 7.2 and wouldn't give a reason for the removal. They also refused to escalate my call to complain regarding this removal. I had over 560 movies and it is now worthless to me to try and find a movie now. I use to search by alphabetic list. Can't anymore. It appears Apple does not care for its customers. They don't provide the support and don't listen.
Looks like you can forget that function. Support acknowledged to me that it was removed in the last update 7.2 and wouldn't give a reason for the removal. They also refused to escalate my call to complain regarding this removal. I had over 560 movies and it is now worthless to me to try and find a movie now. I use to search by alphabetic list. Can't anymore. It appears Apple does not care for its customers. They don't provide the support and don't listen.
Boy, when Apple gets it wrong, they REALLY get it wrong. That function was my primary way for selecting movies in my library. A nice alphabetic, complete listing, not to mention a total movie count. I can only think that they eliminated it to mask the reduction of your total number of movies when iTunes removes titles from their store. It's dishonest and a huge pain in the rear!
I have 600 movies and am very upset by this. I have them backed up to my iMac but that isn't the point...streaming is supposed to be the superior experience. If they are going to start removing movies from the store then what's the point of having iTunes in the first place? Or an apple tv?? I prefer to not run my mac all of the time so I can watch movies. FIX THIS APPLE!!!
Did they say why they wouldn't escalate the call? I'm going to call tomorrow and keep you guys posted.
And to make matters worse, you now have to search the genres, and they are inaccurate. E.g., some Harry Potter titles are listed under Kids and Family, and others are listed under Sci-Fi and Fantasy....and still others are under Action and Adventure. So for me to look at my complete library of Harry Potter films, I need to go through and search each genre to find them. Makes me want to go out and buy a Blu-ray player.
Ditto, having exact same problem!!
Who was the genius that thought this was a good idea?
Thought they were supposed to improve functions and user experience with updates..
FInding purchased se movies is a chore now.
Guess I won't be making any new purchases from Apple TV or iTunes unless they get this fixed.
Yes, a supervisor at Tech Support refused to escalate my complaint.
OK, so I just spoke to a senior adviser who said they are aware of the issue and are working on a fix but it may take up to a month (WWDC maybe?). If they are going to fix it, that's fine, but for those of us with large libraries it plain stinks.
Thank you for updating us on this!!!
3rd Gen Apple TV missing All Movies menu