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http://www.mac-firewall-alert.com (1) Mac Firewall warning:YOUR COMPUTER HAS ADWARE/SPYWARE VIRUS. Call 855-323-9170 immediately....."

I'm getting a message on my mac and on my iphone that says "http://www.mac-firewall-alert.com (1) Mac Firewall warning:YOUR COMPUTER HAS ADWARE/SPYWARE VIRUS. Call 855-323-9170 immediately....." I click Ok and it just keeps popping up. Rebooted. Keeps coming up. Can't do a thing in Safari. Help please!

iMac

Posted on Apr 24, 2015 3:45 PM

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Posted on Apr 24, 2015 4:23 PM

On the Mac, choose Force Quit from the Apple menu, close Safari, and then launch it with the Shift key held down. If that doesn't work, temporarily disconnect the computer from the Internet.


If that message continues to appear, click here and run Adware Medic. You may need to use a different web browser.

For the iOS device, click here and follow the instructions.


(126700)

5 replies
Question marked as Best reply

Apr 24, 2015 4:23 PM in response to ddddeardorff

On the Mac, choose Force Quit from the Apple menu, close Safari, and then launch it with the Shift key held down. If that doesn't work, temporarily disconnect the computer from the Internet.


If that message continues to appear, click here and run Adware Medic. You may need to use a different web browser.

For the iOS device, click here and follow the instructions.


(126700)

Apr 24, 2015 4:14 PM in response to ddddeardorff

omg thank you thank you. that did the trick. But it's still popping up on my iPhone6. I double clicked the home button and closed safari. I turned the phone off and on. I held the home button and the button on the side to reboot. And it's still popping up. Thoughts? What is the equivalent to the holding the shift key when opening safari on the Mac? Or how do I get to adware.com from my phone if I can't use safari?

http://www.mac-firewall-alert.com (1) Mac Firewall warning:YOUR COMPUTER HAS ADWARE/SPYWARE VIRUS. Call 855-323-9170 immediately....."

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