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I cant update my itunes mobile driver

I'm am trying to move a playlist from itunes onto my iphone but I am unable to have my device appear on itunes. I followed the steps to reinstall and update the driver software but it would keep failing saying it was unable to update. I really would appreciate any help toward this exasperating problem. Thank you.

iPhone 5c, iOS 8.3

Posted on Apr 24, 2015 6:51 PM

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Question marked as Best reply

Posted on Apr 25, 2015 12:38 AM

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try theiTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.



Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.



tt2

4 replies
Question marked as Best reply

Apr 25, 2015 12:38 AM in response to Condor913

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try theiTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.



Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.



tt2

I cant update my itunes mobile driver

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