How to lodge a complaint for bad Apple store experience

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Level 1

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How to lodge a complaint for bad Apple store experience

Hi

I had the worst experience of the lifetime with Apple store in Castle Hill Tower Sydney on 23/4/15. The Manager on duty (Mr Steve who refused to give his last name or employee number) was very arrogant and gave very insulting treatment. When I asked that I want to complain about him, the Manager behaved as if nobody was going to take any action against him (welcome this is Apple - sic)

I want to know how to lodge a complaint against Apple bad customer service.I checked Apple website which to my astonishment did not give any easy option for mailing complaints.

Can anybody tell me where to lodge complaints. Thanks.

Posted on Apr 24, 2015 7:17 PM

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Answer 1

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ssschmidt

Level 5

5,444 points

Apr 24, 2015 7:52 PM in response to Quakers Hill

You can lodge a complaint by calling applecare in your country, or if you prefer, you can send a letter to the main headquarters in Cupertino, CA. That address should be listed in the "Contact Us" page.

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