I have a new phone and I'm trying to purchase with my iTunes account but I can't remember my answersto my security questions. I try sending the answers to my email but it is sending it to the wrong email address. How do I fix that?

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I have a new phone and I'm trying to purchase with my iTunes account but I can't remember my answersto my security questions. I try sending the answers to my email but it is sending it to the wrong email address. How do I fix that?

I have a new phone and I'm trying to purchase with my iTunes account but I can't remember my answers to my security questions. I try sending the answers to my email but it is sending it to the wrong email address. How do I fix that?

iPhone 6 Plus, iOS 7.0.1

Posted on Apr 24, 2015 5:38 PM

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Answer 1

Niel

Level 10

726,923 points

Apr 24, 2015 5:44 PM in response to Joy Ride

You cannot resolve this yourself and need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.

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