iTunes 12.1.2.7 works for one user profile and not another on the same PC

When using iTunes 12.1.2.27 with my user profile in Windows 7, it will run for about a minute before I get the message that iTunes has crashed and that Windows is searching for a solution. It never finds one, and the problem persists. I've tried doing a restart of the computer and uninstalling and reinstalling iTunes. Nothing works.

However, my wife has a separate user profile on the same computer. The same installation of iTunes that crashes with me works as it should when she uses it with her profile. What's going on, and how do I fix it?