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iPhone 6 and iPod Touch 5 not being detected by iTunes 12

iPod 5 and iPhone 6 is not being detected after I downloaded iTunes 12.1.2

Tried changing the lightning conductor, that didn't help either.

Re-installed iTunes but it was of no use. :/

iPhone 6, iOS 8.2

Posted on Apr 25, 2015 2:55 AM

Reply
1 reply

Apr 25, 2015 3:19 AM in response to burgerpizza123

See iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support



For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try theiTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.



Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.



tt2

iPhone 6 and iPod Touch 5 not being detected by iTunes 12

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