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Unexpected shutdowns - CPU Panic

Hello all,


For the past month or so I have been experiencing random shutdowns on my early 2013 15" MBP Retina. It seems to occur especially when I am running multiple applications, i.e. Chrome and Spotify and Word. Running applications freeze, and if audio is playing, it will "pulse" for a few seconds before the computer shuts down. A couple times I have had the screen and message "Your computer has shut down because of a problem." However, usually the screen just goes to black. Sometimes the keyboard backlight will still be on after the screen shuts down. Also, restarting sometimes takes several pushes/holds of the power button. The error messages on startup have always been CPU caller panics (2, 4, and 6 as far as I can remember). I ran the extended hardware test [error 4HDD/11/4000000: SATA(0,0)] and repaired permissions, but the problem persists.


MBP Retina 15" Early 2013

OS X 10.10.3

2.4 GHz Intel Core i7

8GB 1600 MHz DDR3

Intel HD Graphics 4000 1024 MB


Is there a logical next step to addressing this problem? I apologize, I don't have very much knowledge with software/hardware/etc. Also, I'm in a foreign country but returning to the US in a few weeks. I don't want to risk taking the computer in to an Apple store because of repair times and also I need it for school work.


Thank you!

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on Apr 25, 2015 2:18 AM

Reply
3 replies

Apr 25, 2015 2:55 AM in response to OGELTHORPE

Thanks for the help.


This is the most recent (second of 2 today).


Sat Apr 25 10:31:35 2015


*** Panic Report ***

panic(cpu 2 caller 0xffffff7faae43bdb): "GPU Panic: [<None>] 5 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x104000000 0xffffff8138ef1000 0x0e7150a2, D0, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.10.22/src/Appl eMuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff8136072a30 : 0xffffff802812bda1

0xffffff8136072ab0 : 0xffffff7faae43bdb

0xffffff8136072b90 : 0xffffff7fa8db2e38

0xffffff8136072c50 : 0xffffff7fa8e7d2c6

0xffffff8136072c90 : 0xffffff7fa8e7d336

0xffffff8136072d00 : 0xffffff7fa90b4d7e

0xffffff8136072d90 : 0xffffff7fa90cc50b

0xffffff8136072dd0 : 0xffffff7fa8ef5b23

0xffffff8136072e00 : 0xffffff7fa8ef5aad

0xffffff8136072e30 : 0xffffff7fa9003c9f

0xffffff8136072e60 : 0xffffff7fa9005971

0xffffff8136072f00 : 0xffffff7fa9005f38

0xffffff8136072f80 : 0xffffff7fa8dc7ccf

0xffffff8136072fd0 : 0xffffff7fa900a06a

0xffffff8136073130 : 0xffffff7fa900a5fa

0xffffff81360731b0 : 0xffffff7fa8eb4cfe

0xffffff8136073380 : 0xffffff7fa8eb389f

0xffffff81360733c0 : 0xffffff7fa8ec3a08

0xffffff8136073420 : 0xffffff7fa8ec468b

0xffffff81360734e0 : 0xffffff7fa8d9d917

0xffffff8136073510 : 0xffffff7fa8d9d019

0xffffff8136073530 : 0xffffff7fa8d9d9a4

0xffffff8136073570 : 0xffffff7fa8d9ce6f

0xffffff8136073610 : 0xffffff7fa8d8f3e5

0xffffff81360736b0 : 0xffffff7fa8db74b5

0xffffff81360738b0 : 0xffffff7fa8db849c

0xffffff8136073990 : 0xffffff7fa8f59644

0xffffff81360739e0 : 0xffffff7fa8f59cc8

0xffffff8136073a90 : 0xffffff7fa8f4df33

0xffffff8136073c60 : 0xffffff7fa8d6489b

0xffffff8136073cf0 : 0xffffff7fa8d4dfb4

0xffffff8136073d70 : 0xffffff7fa8d50f8a

0xffffff8136073db0 : 0xffffff7fa8d50806

0xffffff8136073e20 : 0xffffff7fa8d156f5

0xffffff8136073e60 : 0xffffff7fa8d1484e

0xffffff8136073e90 : 0xffffff7fa8d109a7

0xffffff8136073ef0 : 0xffffff80286d5d3d

0xffffff8136073f40 : 0xffffff80286d3bad

0xffffff8136073f80 : 0xffffff80286d3ca6

0xffffff8136073fb0 : 0xffffff80282125b7

Kernel Extensions in backtrace:

com.apple.iokit.IONDRVSupport(2.4.1)[C0B8A85D-B32A-3F24-B4FC-B62B3BBF9E57]@0xff ffff7fa8d4c000->0xffffff7fa8d5bfff

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7fa8d05000

dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7fa893c000

com.apple.driver.AppleMuxControl(3.10.22)[26F693CB-BFE8-33FA-9D1F-3F66FC016768] @0xffffff7faae35000->0xffffff7faae48fff

dependency: com.apple.driver.AppleGraphicsControl(3.10.22)[61967104-88AF-3605-82F5-A480A280 0A78]@0xffffff7faae2d000

dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7fa96ee000

dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7fa893c000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7fa8d05000

dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[65E3187E-949B-36E9-BA33-1B13ABB058 1A]@0xffffff7faae30000

com.apple.nvidia.driver.NVDAResman(10.0.2)[887AA320-9757-3030-996B-2DA348C9F19A ]@0xffffff7fa8d62000->0xffffff7fa8fd7fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7fa893c000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[C0B8A85D-B32A-3F24-B4FC-B62B3BBF9E57]@0xff ffff7fa8d4c000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7fa8d05000

dependency: com.apple.AppleGraphicsDeviceControl(3.10.22)[44D7223C-9628-3FEA-A3B8-27DE9E1CE 0C3]@0xffffff7fa8d5c000

com.apple.nvidia.driver.NVDAGK100Hal(10.0.2)[DC43029D-568A-3B7C-976B-E922C17F51 43]@0xffffff7fa8fe3000->0xffffff7fa9190fff

dependency: com.apple.nvidia.driver.NVDAResman(10.0.2)[887AA320-9757-3030-996B-2DA348C9F19A ]@0xffffff7fa8d62000

dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7fa893c000


BSD process name corresponding to current thread: kernel_task


Mac OS version:

14D136


Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide: 0x0000000027e00000

Kernel text base: 0xffffff8028000000

__HIB text base: 0xffffff8027f00000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)


System uptime in nanoseconds: 1100464056457

last loaded kext at 12115676059: com.sophos.kext.sav 9.2.50 (addr 0xffffff7fa8818000, size 28672)

last unloaded kext at 827478537075: com.apple.iokit.IOAHCIPassThrough 1.0.3 (addr 0xffffff7fa99bc000, size 36864)

loaded kexts:

com.sophos.kext.sav 9.2.50

com.sophos.nke.swi 9.2.50

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 110.19.5

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.4f4

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyDriver 272.18

com.apple.driver.AppleHDA 272.18

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.GeForce 10.0.2

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleIntelHD4000Graphics 10.0.6

com.apple.driver.AppleMuxControl 3.10.22

com.apple.driver.AppleHV 1

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleIntelFramebufferCapri 10.0.6

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 36

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AppleSDXC 1.6.5

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 272.18

com.apple.kext.OSvKernDSPLib 1.15

com.apple.nvidia.driver.NVDAGK100Hal 10.0.2

com.apple.nvidia.driver.NVDAResman 10.0.2

com.apple.iokit.IOSurface 97.4

com.apple.driver.AppleGraphicsControl 3.10.22

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.iokit.IOBluetoothFamily 4.3.4f4

com.apple.driver.AppleHDAController 272.18

com.apple.iokit.IOHDAFamily 272.18

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IOAcceleratorFamily2 156.14

com.apple.AppleGraphicsDeviceControl 3.10.22

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471.20.7

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0


System Profile:

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.4f4 15601, 3 services, 18 devices, 1 incoming serial ports

Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

Serial ATA Device: APPLE SSD SD512E, 500.28 GB

Model: MacBookPro10,1, BootROM MBP101.00EE.B07, 4 processors, Intel Core i7, 2.4 GHz, 8 GB, SMC 2.3f36

Network Service: Wi-Fi, AirPort, en0

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Unexpected shutdowns - CPU Panic

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