HT203887: Reset the Lockdown folder in iTunes

Learn about Reset the Lockdown folder in iTunes
brimarmolejo

Q: trouble syncing iphone to computer

windows computer with everything updated including new version of iTunes will not read iPhone & iPad which are both updated. I get the trust this computer question every time i plug in the devices to my computer. The folder with pictures from the device will open but on iTunes the device will not show up at all. I tried uninstalling iTunes and redownloading it but nothing seems to work. even resetting my iPad did not work it still won't read it. I am very frustrated.

iPhone 6 Plus, iOS 8.3

Posted on Apr 25, 2015 12:34 AM