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Very slow Mac, EtreCheck result

Hi. I have run an EtreCheck scan with the result below. Please tell me why my Mac is so slow and whether we need more RAM… We did have TimeMachine working but the external drive has suddenly stopped working (neither our Mac or Macbook can see it when plugged in) so we have to buy a new one hence the problem in that section. Thank you for you help



Problem description:

Very slow Mac


EtreCheck version: 2.2 (132)

Report generated 4/25/15 12:04 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

iMac (27-inch, Mid 2011) (Technical Specifications)

iMac - model: iMac12,2

1 2.7 GHz Intel Core i5 CPU: 4-core

8 GB RAM

BANK 0/DIMM0

4 GB DDR3 1333 MHz ok

BANK 1/DIMM0

4 GB DDR3 1333 MHz ok

BANK 0/DIMM1

Empty

BANK 1/DIMM1

Empty

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: Unknown

Video Information: ℹ️

AMD Radeon HD 6770M - VRAM: 512 MB

iMac 2560 x 1440


System Software: ℹ️

Mac OS X 10.7.5 (11G63b) - Time since boot: 6 days 0:51:46


Disk Information: ℹ️

WDC WD1001FALS-403AA0 disk0 : (1 TB)

disk0s1 (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 999.35 GB (467.46 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


OPTIARC DVD RW AD-5690H


USB Information: ℹ️

Apple Computer, Inc. IR Receiver

Apple Internal Memory Card Reader

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ℹ️

Apple, Inc. iMac


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[not loaded] com.palm.novacomd [Click for support]


User Launch Agents: ℹ️

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist


User Login Items: ℹ️

iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)


Internet Plug-ins: ℹ️

RL Secure Plug-In Layer: Version: Unknown - SDK 10.5 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.1

SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version


User internet Plug-ins: ℹ️

ContentManager: Version: Unknown - SDK 10.5 [Click for support]

RocketEngine: Version: Unknown - SDK 10.5 [Click for support]

UploadManager: Version: Unknown - SDK 10.5 [Click for support]


Safari Extensions: ℹ️

Add To Amazon Wish List


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

2% WindowServer

1% WebProcess

1% fontd(2)

0% SystemUIServer

0% Microsoft Word


Top Processes by Memory: ℹ️

901 MB WebProcess

811 MB Safari

156 MB iTunes

156 MB WindowServer

98 MB Microsoft Word


Virtual Memory Information: ℹ️

811 MB Free RAM

7.21 GB Used RAM

26 MB Swap Used

iMac, Mac OS X (10.7.5)

Posted on Apr 25, 2015 4:22 AM

Reply
2 replies

Apr 25, 2015 6:02 AM in response to EMJAYLSA

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Very slow Mac, EtreCheck result

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