Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone crashes when song changes in iOS 8.3

Nearly every time I skip a song or the song changes at the end of a song my iPhone screen will turn to the Apple logo on the black screen and quickly restart. This is incredibly frustrating and has been occurring for the past 3 days. I recently added 2 albums to my music library so I figured it might be low on space. I then took a lot of music off my phone and the issue has not resolved. I have also done a soft restart of the phone several times.

iPhone 5c, iOS 8.3, 16 gb

Posted on Apr 25, 2015 9:13 AM

Reply
1 reply

Apr 28, 2015 9:29 AM in response to brewberry

Hello brewberry,


Welcome to the Apple Support Communities!


I understand that after syncing a couple of new albums onto your iPhone, the iPhone resets after switching songs. In this situation, I would recommend reading over the information in the attached article for assistance for this issue.


If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support


Have a great day,

Joe

iPhone crashes when song changes in iOS 8.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.