i downloaded 4 singles a couple of weeks ago and they have been on my iPhone fine, however I have just Downloaded an album and when I went onot my iTunes and the 4 singles I downloaded a couple of weeks ago say I now have to download them again and try to charge me.
What you can redownload for free from the store will show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes, and the Purchased tab in the iTunes Store app on your phone - if the versions of the singles that you bought have been removed and replaced with new versions then they won't show, they would be treated as separate purchases.
Or, and if you still have them on it, you can connect your phone to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to your computer so that you add them to your backup of your downloads/library.
What you can redownload for free from the store will show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes, and the Purchased tab in the iTunes Store app on your phone - if the versions of the singles that you bought have been removed and replaced with new versions then they won't show, they would be treated as separate purchases.
Or, and if you still have them on it, you can connect your phone to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to your computer so that you add them to your backup of your downloads/library.
MMy laptop isn't working at the moment so I can't use that, I didn't do anything I just bought an album and now they have that cloud next to it with the arrow but when I click on it I'm asked for my card details.
Michellehh wrote:
MMy laptop isn't working at the moment so I can't use that, I didn't do anything I just bought an album and now they have that cloud next to it with the arrow but when I click on it I'm asked for my card details.
Then confirm your card details.
This is in the Purchased tab in the iTunes store app ? Do you currently have payment details on your account - if you do then their details have to be complete when you download anything. Or you could try just logging into your account by tapping on it in Settings > iTunes & App Store and see if you get the 'none' option so that you can remove your card details.
If you don't then you shouldn't be charged if you are redownloading via the Purchased tab, though you may see a temporary store holding charge : About payment card authorization holds in the iTunes Store - Apple Support
Ive done the card details, it just says declined, I spent the last bit on the album =\
What is the exact message that you got when you tried to redownload the tracks ?
If you just log into your account, as per my above reply, do you get the 'none' option so that you can remove the card's details ? Or do you see any error messages on that screen ?
IIt just tells me my payment method was declined use another, I've already bought them I can still listen to them though.
Do you get the 'none' option ? To be able to download/redownload anything you will either need to have payment details on your account that aren't being declined, or to remove the card (if you get the 'none' option) so that there are no card details to fail.
I Can't find one =\
Do you mean 'none' ? And this is when just when logging into your account in Settings > iTunes & App Store, not when trying to download something ? If it is : Why can’t I select None when I edit my Apple ID payment information? - Apple Support
could it be because I used a different card for the first then used another for the album?
It shouldn't make any difference, but if you have card details on your account and are trying to download something (whether redownloading, app updates, or free items) then the card's details need to be valid and accepted by iTunes, and be able to receive a temporary store holding charge - if the card doesn't have available balance on it then it will be fail that.
so when I get money in my account, try again ? Will it take money out again?
You might see a temporary store holding charge on it, which your card issuer should remove within a few days or so : About payment card authorization holds in the iTunes Store - Apple Support
And when viewing the payment details on your account, you are doing it by tapping on your id in Settings > iTunes & App Store (or tapping on it at the bottom of the Music tab in the iTunes store app), you aren't doing it when trying to redownload something (when you are unlikely to get the 'none' option) ?
CCan't see anything that it could be in settings.
Re-downloading
