I need to remove my old iPhone 5 from icloud, but every forum i see, the descriptions don't match my experience on icloud.com. I can't get to Products or Manage by Devices, where I can remove the device. I don't have my device. I am looking to do this on icloud.com
Hey sharb830,
You should be able to remove iCloud from a device from there but would need to be erased. If you can get the device to erase then you will not see the option to remove the device from iCloud. For more information take a look at the article below.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
https://support.apple.com/en-us/HT201441
Take care,
-Norm G.
how can I delete an old device from icloud
