Spilled coffee on my Mac Book Air

Question

Level 1

0 points

Spilled coffee on my Mac Book Air

I spilled a lot of coffee on my new Mac Book Air. I tried to wipe it all off and then tried to turn the computer on to check the damage, resulting in this flashing folder with a question mark on it coming up.. so I turned it off again. I tried to turn it on again while pressing alt_ and this picture of a globe came up and there was an option to select a WiFi network (to try to restore something via the internet, I guess - it didn't work anyway). What does this mean? I have exams starting on Monday and really need to fix my computer asap. What should I do?

MacBook Air

Posted on Apr 25, 2015 11:38 AM

Reply

Answer 1

bobby_d

Level 3

851 points

Apr 28, 2015 12:00 PM in response to Carre_

Hi Carre,

Based on the information you have provided, it appears your MacBook Air may need to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.

Apple - Support - Service Answer Center

Thank you for contributing to Apple Support Communities.

Take care,

Bobby_D

Reply