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sjhosking

Q: ICloud is not recognizing the new Apple id

I changed network providers so I have a new email.  I changed my Apple ID to that new email with a new password.  ICloud is still bringing up old email as Apple ID and won't let me access.  Error message is "this MAC cannot connect to ICloud because of a problem with ..........sbcglobal.net" (old email)  "Open ICloud preferences to fix."  I do that and then it sayd enter password for Apple ID which is showing my old one.

iMac (21.5-inch Mid 2011), OS X Yosemite (10.10.3)

Posted on Apr 25, 2015 11:52 AM